I had an ISP frame that was cut correctly initially for one type of saddle but then I changed saddles and it was too short. A spacer added resolved the issue. The bike manufacturer included various spacers for this sort of thing.
In your case since you indicate its their error you should consider if you can get the fit right still or your position is compromised, change saddle to one with taller rails etc or see if they are leveraged enough to compensate you.
In the end don't buy ISP again. I vowed not to and never looked back. They are a pain to travel with, allow for limited future adjustments and generally have poor resale value.
What would you do if LBS cuts ISP too short?
Moderator: robbosmans
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
I'd support the general theme
Can your correct seat height be obtained?
If yes, then I'd be happy they've given me 6mm wiggle room if I ever want to drop my seat a little lower rather than having to cut again. Insert the 6mm of spacers and enjoy your bike.
If no, then they've as good as cut through the middle of your top tube and they owe you a new frame. Their insurance should cover damage they cause as accidents happen in the workshop. If it doesn't then that's even dumber than cutting your ISP too short..
Can your correct seat height be obtained?
If yes, then I'd be happy they've given me 6mm wiggle room if I ever want to drop my seat a little lower rather than having to cut again. Insert the 6mm of spacers and enjoy your bike.
If no, then they've as good as cut through the middle of your top tube and they owe you a new frame. Their insurance should cover damage they cause as accidents happen in the workshop. If it doesn't then that's even dumber than cutting your ISP too short..
If you're concerned with keeping a good relationship with the shop, ask to check the measurements of the job against what you supplied them with them to witness this. This should highlight the problem and bring awareness to them that you know it's incorrect.
Everyone is generally nice in business because they want "something". You would be honoring yourself to be straight up with them. My guess is they would do the same to you when spending an exuberant amount of money.
Don't fear the confrontation or you'll lose
Everyone is generally nice in business because they want "something". You would be honoring yourself to be straight up with them. My guess is they would do the same to you when spending an exuberant amount of money.
Don't fear the confrontation or you'll lose
-
- Posts: 1920
- Joined: Mon Feb 05, 2007 5:39 am
- Location: Winnipeg Canada
My philosophy is and always will be... you bust it.. you bought it.... especially if you've supplied and discussed the relevant information and how you wanted it done...
mimason wrote:
In the end don't buy ISP again. I vowed not to and never looked back. They are a pain to travel with, allow for limited future adjustments and generally have poor resale value.
Yes, the bike industry over-stepped the mark with ISPs ... a marketing opportunity too far
They do look good, and offer potentially more stiffness (at the cost of comfort) but for the reasons you state are not worth it
----------------------------------------
Stiff, Light, Aero - Pick Three!!
Stiff, Light, Aero - Pick Three!!