Looking for some help from anyone that's replaced the heel pad on 2013 or newer Sworks shoes.
Basically, my heel pad broke off, and all that I see is what looks like a screw that has the head sheered off of it, within a triangular insert that the heel pad goes onto. I'm wondering how one replaces this! Did the head of a screw actually break off, or does that entire triangle insert actually come out? I can't find any diagrams online. Wondering if i need to drill that screw out...
Thanks!
how do you replace Sworks heel pad?
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The pads are secured by screws with the head being inside the shoe, under the insole. Call Specialized customer service and they can get you new ones.