lightweight serviceup - update: amazing service!
Moderator: robbosmans
i had the misfortune to crash yesterday, front wheel suddenly slid out to the right, i went left and though wearing a helmet managed somehow to hit the roadside barrier with my jaw, i think i got a hand out too as one finger is a bit swollen, but no bad injury so i'm just relieved about that, i do not really remember much between the barrier, some people crying out and a taxi driver asking if i was ok when i got up
my obermayer front wheel didn't do so well, either it buckled or maybe i landed on it, but the carbon fibre is distorted and split from the inner rim most of the way towards the brake track
the damage seems to coincide with the diagonal line in the lay up where the cf joins up, which is why i wonder if it buckled
no sign of any tyre damage/puncture, the road was wet so perhaps there was some oil there
i have serviceup so just sent the wheel back today by dhl
has anyone experience of what happens next? i already miss my lovely wheel
my obermayer front wheel didn't do so well, either it buckled or maybe i landed on it, but the carbon fibre is distorted and split from the inner rim most of the way towards the brake track
the damage seems to coincide with the diagonal line in the lay up where the cf joins up, which is why i wonder if it buckled
no sign of any tyre damage/puncture, the road was wet so perhaps there was some oil there
i have serviceup so just sent the wheel back today by dhl
has anyone experience of what happens next? i already miss my lovely wheel
Last edited by sungod on Fri Dec 12, 2014 7:45 pm, edited 1 time in total.
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on wednesday i had an email from lightweight service to say the damaged wheel would be replaced with obermayer gen 4, and offering to also swap the rear for a gen 4 at nominal charge so that i get complete new wheels that match
exchanged a couple more messages about how to return the other wheel, and now am sitting here in a slight daze at just how generous and kind they have been to me
confirmed this morning that the new wheels should arrive next week
absolutely excellent service!
exchanged a couple more messages about how to return the other wheel, and now am sitting here in a slight daze at just how generous and kind they have been to me
confirmed this morning that the new wheels should arrive next week
absolutely excellent service!
- wheelsONfire
- Posts: 6294
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
new wheels arrived today
in my eagerness to get them ready, i committed a ww sin by applying the first thin coat of glue before weighing them
including that and the 10/11s spacer they are 391/542g front/rear, which is around 25-30g lighter than the gen 3 ones were
profile of the rear is asymmetric so that valve hole 'bump' is all on the drive side
the finish is smoother overall than the gen 3 and satin rather than glossy
overall a great present from lightweight, should be ready just in time for a christmas ride
in my eagerness to get them ready, i committed a ww sin by applying the first thin coat of glue before weighing them
including that and the 10/11s spacer they are 391/542g front/rear, which is around 25-30g lighter than the gen 3 ones were
profile of the rear is asymmetric so that valve hole 'bump' is all on the drive side
the finish is smoother overall than the gen 3 and satin rather than glossy
overall a great present from lightweight, should be ready just in time for a christmas ride
- eliflap-scalpel
- Posts: 870
- Joined: Sun May 25, 2008 10:12 pm
- Location: italy
- Contact:
but at which price ?
http://eliflap.it/
it was just over 80% discount vs. uk price for the rear, plus shipping
also, the replacements were a complete new set, wheel bag, quick releases, brake pads, extenders etc., which i had not expected
like i say, it was a great present from lightweight!
also, the replacements were a complete new set, wheel bag, quick releases, brake pads, extenders etc., which i had not expected
like i say, it was a great present from lightweight!
-
- Posts: 291
- Joined: Wed Jun 09, 2010 10:44 am
Maybe I should have completely destroyed my wheelset instead of just asking for a replacement free-hub body...
viewtopic.php?f=3&t=104926
(The other side of the coin)
viewtopic.php?f=3&t=104926
(The other side of the coin)
LW's are the best wheels out there by far.
The company is managed by real professionals and their client support is one of the best you can expect..
Enjoy your new wheels and stay safe
The company is managed by real professionals and their client support is one of the best you can expect..
Enjoy your new wheels and stay safe
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com