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PostPosted: Tue Jul 01, 2014 11:53 pm 
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Joined: Fri Nov 10, 2006 6:23 pm
Posts: 251
My 2 year old Tune Mag 170 hub broke while sprinting over an overpass today. At first I thought it was a broken spoke, when I got home (a couple of minutes later), I saw two spokes hanging from the rim. Then I noticed it, the DS flange completed broken off. :cry:


When Troy Watson (Ligero Wheelworks) worked at his own shop, he built a wheel set for me with Mig 70 and a Mag 180, after a year and a half it began to creak. Sent it to Fairwheel Bikes and they fixed it with the Tune "fix". It creaked again so they took the hub in as a trade-in and offered me this Mag 170.

The wheel was then rebuilt around the new Mag 170, again by Troy Watson for Fairwheel Bikes, built with Sapim C-Xray and Alu Nipples and laced to Nio30 rims.

I'm bummed, I like the hub. This is the first time I've broken a hub flange in over 25 years of riding and racing. I guess I'll just give them a call and see what they say about it.

https://www.flickr.com/photos/23398613@N08/14553909985/

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PostPosted: Wed Jul 02, 2014 1:49 pm 
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Joined: Mon Jan 24, 2011 8:09 pm
Posts: 719
As a sprinter with a set of 56mm tubulars with this hub...doesn't make me feel any better.

Time for them to do a recall along with the Alchemy ORC UL....


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Posted: Wed Jul 02, 2014 1:49 pm 
  • tune MAG 170
  • 307.00 €   from 281.00 € (including 19% VAT)
  • in stock


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PostPosted: Wed Jul 02, 2014 2:08 pm 
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Joined: Sat Oct 23, 2010 8:36 pm
Posts: 106
one failure and you want to recall thousands of hubs?


Last edited by Frankie - B on Thu Jul 03, 2014 9:03 am, edited 1 time in total.
Please stop using quotes for replies.


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PostPosted: Wed Jul 02, 2014 2:10 pm 
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Joined: Tue Mar 18, 2003 9:42 pm
Posts: 2009
that's a bummer. what do you weigh?


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PostPosted: Wed Jul 02, 2014 2:29 pm 
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Joined: Fri Nov 10, 2006 6:23 pm
Posts: 251
Between 165-170lbs. It was a 5% grade, about 60 meters long and I was in my 53/12. I hope to talk to them today, I don't know what to expect but am hoping for some good news. The rear wheel is 28 spokes.

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Last edited by Frankie - B on Thu Jul 03, 2014 9:04 am, edited 1 time in total.
no need to quote. this is a reply. you can find that button right next to the quote button. Thanks!


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PostPosted: Wed Jul 02, 2014 2:33 pm 
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Joined: Tue Mar 18, 2003 9:42 pm
Posts: 2009
we are the same weight. i hope my mag 170 does not break either.....


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PostPosted: Wed Jul 02, 2014 3:52 pm 
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Joined: Fri Nov 10, 2006 6:23 pm
Posts: 251
Good news! Fairwheel Bikes got back to me via email. They said that they have sold over 500 of the Mag 170 hubs and have only seen one other flange break. Although I am outside of my 2 year warranty by 3mos, they offered to either a) send me a new hub or b) have me send them the wheel and they will rebuild it around a new 170 hub at no charge. Fairwheel Bikes proves again, they have top-notch customer service. Their service is much appreciated. I'll be sending the wheel back in a couple of days.

:beerchug:

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Last edited by Frankie - B on Thu Jul 03, 2014 9:07 am, edited 1 time in total.
and another quote changed to a reply.


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PostPosted: Wed Jul 02, 2014 3:54 pm 
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Joined: Tue Mar 18, 2003 9:42 pm
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good to know! i've had two wheels built by fairwheel with the tune hubs....


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PostPosted: Wed Jul 02, 2014 4:08 pm 
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Joined: Fri Nov 10, 2006 6:23 pm
Posts: 251
Odds are, that you won't have the same thing happen to your hubs. :thumbup:

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Last edited by Frankie - B on Thu Jul 03, 2014 9:07 am, edited 1 time in total.
Wow, already spend 10 mins cleaning only this topic.


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PostPosted: Wed Jul 02, 2014 7:23 pm 
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Joined: Mon Jan 24, 2011 8:09 pm
Posts: 719
blantonator wrote:
Zigmeister wrote:
As a sprinter with a set of 56mm tubulars with this hub...doesn't make me feel any better.

Time for them to do a recall along with the Alchemy ORC UL....


one failure and you want to recall thousands of hubs?



Yeah, that is exactly what happened with Alchemy ORC UL hub. 1 failure, research and testing performed, recall all of them.


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Posted: Wed Jul 02, 2014 7:23 pm 
  • tune MAG 170
  • 307.00 €   from 281.00 € (including 19% VAT)
  • in stock


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PostPosted: Wed Jul 02, 2014 8:01 pm 
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in the industry

Joined: Sat May 12, 2012 7:25 pm
Posts: 1500
Location: Glermsford, Suffolk U.K
Thats because the bolt that failed did not pass the more rigourous testing Jeremy put it through so I think Jeremy expected fatigue failure of many hub in time hense the recall. One failure on the tune hub could mean an inclusion in the metal used in the hub flange it does not mean there is anything wrong with the design. Two completely different situations. If I was tune I would not be recalling just yet.

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