No ORC-ULs are being retrofitted in-house. There's no fix kit. If you return your hub to your original builder, and they send back your ORC-UL hub to Jeremy, he'll pay to have a new hub built in the wheel (DT240, T11, and the like).
I guess I should have questioned yesterday's email more closely, because it wasn't that explicit. When I talked to him a couple weeks ago, the plan was to replace a part in the hubs that were built before Sept 2013. I thought yesterday's email just extended that to *all* OrcULs... with a curious option to replace the hub entirely. But it sounds like replacing the hub with one from another manufacturer is the *only* option.
I can only guess that Jeremy discovered that the "fix" didn't work as well as he hoped... and the only way he can ensure that his customers don't have a failure, *and* get them a replacement quickly is to do it this way.
I know this sucks for everyone involved, but it sucks for Jeremy a lot more. And I hope you appreciate that he didn't need to do this. He is going to go far into the red... I can't even guess how far. It will probably wipe out any money he has made for years. The great majority of people in his position would have just ignored it or walked away. That happens all the time with small companies. In fact I can't think of a single company that has offered to take on a financial hit of this magnitude.