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PostPosted: Sat Dec 21, 2013 7:25 am 
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Joined: Wed Nov 17, 2010 8:59 pm
Posts: 59
My z5 has a few cracks in the paint at the rear of the head tube, should I be concerned?

They have a bit of dirt in them which is why they are darker. They kind of look like stress cracks in the paint, is it common for z5 paint to crack?


Last edited by jaup on Thu Feb 13, 2014 1:29 am, edited 1 time in total.

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PostPosted: Sat Dec 21, 2013 8:17 am 
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LOL. I cant see a thing!

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Posted: Sat Dec 21, 2013 8:17 am 


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PostPosted: Sat Dec 21, 2013 8:23 am 
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This pic makes it look worse than it is, it's a number of hair line cracks in the paint.


Last edited by jaup on Thu Feb 13, 2014 1:30 am, edited 1 time in total.

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PostPosted: Sat Dec 21, 2013 8:24 am 
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There are 3 close to each other near the junction.


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PostPosted: Sat Dec 21, 2013 9:17 am 
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Joined: Fri Jun 25, 2004 8:32 pm
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Location: the Netherlands
Guess these will be paint cracks so no reason for concern but since it's winter and these frames don't come cheap I would at least send it of Parlee and have them repaint it under warranty (and have a checkup for peace of mind)


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PostPosted: Sat Dec 21, 2013 9:18 am 
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Location: Pack filler
If you're worried, ask the man who built it, not a bunch of keyboard warriors, who will tell you anything

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PostPosted: Sat Dec 21, 2013 10:07 am 
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Location: the Netherlands
+1 Parlee will give an honest answer but will want to see it in real.
For some manufacturs you could better ask some "keyboard warriors" because you'll get a more honest answer from them than from the "man" who made it will always say paintcracks and wait till things get worse.
Only way to say is strip all paint and look what's goes under it (but that's hard on a picture). In this case if TS is the first owner and didn't crash it my bet would be paint cracks in this spot but as said I would ride it no more and just ship it in for warranty reasons.


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PostPosted: Sat Dec 21, 2013 2:10 pm 
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I agree with all. I think I would also give it the coin tap test. If its sounds solid tapping it with a coin then its most likely a paint issue. If it sounds hollow time to stop riding and send it in for a warranty repair.

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PostPosted: Sat Dec 21, 2013 8:57 pm 
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White paint is the worst with this type of situation. Ask Parlee but I'd ride the crap out of that thing and just keep an eye on it.

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PostPosted: Sat Dec 21, 2013 9:21 pm 
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Thanks for all the replies, I have a plan of attack now and will update the thread in the new year with how i've gone.


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PostPosted: Sun Dec 22, 2013 6:25 pm 
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Hello,
We repair carbon frames and if you are still having problems determining if the bike has a structural crack or just cosmetic give us a call and we can discuss options of NDT testing

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www.concept2composite.com


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PostPosted: Tue Dec 24, 2013 4:29 pm 
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Joined: Tue Jan 31, 2006 3:58 am
Posts: 52
Location: USA
It is not common for the frame or paint to crack there or elsewhere but we will happily inspect this and let you know what the resolution is.

You can contact me directly at Parlee at 1-978-998-4880 or tom@parleecycles.com for a return authorization.

Tom

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PostPosted: Tue Dec 31, 2013 1:18 am 
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Hi,

Tom has been very helpful and we are currently sorting out the paint cracks.

Thanks


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PostPosted: Tue Dec 31, 2013 5:12 am 
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Location: Perth, Western Australia
One thing that makes me happy being a Parlee owner is the way they deal with any issues. Thankfully I have had none, but any time you hear of a problem with a Parlee, they step up and take care of their customers.

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PostPosted: Sat Mar 29, 2014 7:12 am 
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This ended up being a paint issue, covered under warranty.

Their customer service was exceptional, Tom was really helpful and it was all sorted out promptly.

Thanks Tom and the folks at Parlee!


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Posted: Sat Mar 29, 2014 7:12 am 


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