Just a quick note in defense of my company, Race Wheels, I feel that I was as helpful as possible with this issue, equally as helpful as I always tried to be when you were doing your Storck build.
If you have any issues you'd like to discuss please contact me as I would, as always, like to try and help if necessary. You have all of my contact details.
Hi Seth, thanks for this.
As per my original post when I didn't even mention Race Wheels (quite deliberately), I'm not attaching any criticism to you on this. Like you say, you were as helpful as I think you could have been, and you tried to get a resolution for me via Poshbikes which they were resistant to (as were Tune). You also offered an alternative in terms of a reduced price re-build - it was just that when I asked Strada Wheels what price they could do the same build for, they came out at pretty much the same price and they already had the wheels with them.
For the record, I can also confirm what you state in relation to my Storck build, you were never anything other than very helpful on this, and I certainly wouldn't hesitate to deal with you again.
At the risk of repeating myself, I did not post this with the purpose of impugning anyone, although I stand by what I said in relation to my disappointment with the reaction of Poshbikes and Tune (but not Race Wheels). Hopefully you can appreciate that from a customer's perspective, I'm unlikely to be happy with the way the wheels turned out, particularly when it looks like this is an actual 'problem' with the rims, rather than just bad luck in relation to a one off.