Weight Weenies

ipdamages wrote:Nils (and Axel) -

I sit eagerly in wait for my size S EVO to arrive. Happily, in the interim you guys have been extremely responsive in sending me other items I've ordered in the past six months, including a saddle, seatpost, two sets of wheels, and two helmets. Everything has been exceptionally well made and resilient as I have put miles on the products (I ride 300 mi/500km per week), but I particularly appreciate your customer service. Having seen AX go through some good and bad times, I am happy to say that you have really taken a positive turn with your responsiveness. As people say, words are cheap, but actions mean something, and your actions in sending me my ordered products quickly and with good communication is very refreshing.

Anyway, bravo on releasing the Vial EVO on time as well. So often these things slip on the schedule that I'm sure very few people would have thought you would be sending out frames in March. Keep up the good work, and it will be nice when I can ride the Vial EVO in Southern California on group rides and in races.

- Chris

ipdamages wrote:I'm pulling together pics of my bike and a build list with component weights/pics and will post shortly!

HammerTime2 wrote:Nils, from the order page, it looks like the frame can be ordered by someone in the Democratic People's Republic of Korea, i.e., North Korea, whose leader recently ordered the execution of all members of his uncle's family, including children, yet the United States is not listed as an option. Is this correct?

AXAxel wrote:That indeed is a very unpleasant flaw in our system.. Thanks for locating it HammerTime! Sadly and in contrast to our website the webshop backend is not administered by ourselves, only the content is. We will have a new, revamped and merged website up in summer, but the 'glitch' will still for sure have to be corrected beforehands as this indeed is an unacceptable but even more so unexplainable flaw ( ): The United States of course absolutely have to be an option and I can only ask everyone to simply be mailing us in the meantime in order for us to sort you out directly. ...
~Nils

HammerTime2 wrote:Yes, the Unites States is a big market for high end road cycling equipment.

Outside of Junior, and a few other elites, I doubt many people in the DPRK could even afford an AX Vial EVO Heck, probably not many North Koreans could even afford a Nasdorowje bottle cage. According to my man Dennis Rodman, basketball is more Junior's cup of tea than cycling, anyhow.