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PostPosted: Thu Jul 04, 2013 9:36 pm 
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Joined: Sun Jul 22, 2012 1:37 am
Posts: 104
I got a set of carbon Bontrager XXX Lite clinchers from a buddy that doesn't race anymore (they are the 2007ish model). The front rim has a few hairline cracks at the spoke holes. The rear is just fine. My question is do I get the rim repaired? Or do I somehow try to track down a replacement or something that'll serve as a close replacement? (I have no idea where to look for an exact match or a replacement that'd match the rear nicely). I've had a good experience with Brady Kappius at BrokenCarbon who repaired my seat stay on my mtb, his wheel repair rates seem reasonable (the frames got over 1000 miles on it since and is still solid), I'm a little bit more suspicious about a repaired wheel than a frame though, is anyone riding a repaired carbon rim daily/a few days a week?. I've tried contacting Bontrager on a few occasions but I haven't heard back and am not sure they care too much since the wheels are a few years old and I am not the original owner. Any positive input is appreciated.


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PostPosted: Thu Jul 04, 2013 9:59 pm 
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Joined: Mon Jan 14, 2013 5:45 pm
Posts: 353
Location: UK
A regular customer at our place had the same issue this week. either get the origional owner to make a claim or trek offer a crash replacement which is 20% off the price for a new wheel.

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Posted: Thu Jul 04, 2013 9:59 pm 


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PostPosted: Fri Jul 05, 2013 2:42 pm 
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Joined: Tue Sep 11, 2012 6:07 pm
Posts: 1060
Location: The Lone Star State
I wouldn't ride a repaired wheel (carbon or aluminum). There's too much pressure/tension on those wheels, which means an elevated risk of failure. If the original owner can't/won't do a warranty claim on the wheels, see if Trek will give you a crash replacement discount (they probably won't, since you aren't the original owner). Either way, don't ride those wheels.

BTW, Bontrager phased out their RXXXL wheels, but the new RXL TLR's are close to the weight, and have better braking characteristics than a six year-old carbon clincher.

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PostPosted: Fri Jul 05, 2013 3:37 pm 
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Joined: Thu Sep 29, 2011 1:19 am
Posts: 106
The (crash replacement) now called a Loyalty Discount applies to anyone with a carbon product, does not have to be the original owner.


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PostPosted: Fri Jul 05, 2013 6:40 pm 
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Joined: Thu Jan 03, 2008 6:14 am
Posts: 1325
Location: by Crystal Springs (Sawyer Creek Trail)
Must be the twin spokes causing too much tension in a small region. My friend had this happen on a pair of Aluminum Bontrager wheels. I actually rode his wheel and didn't notice until I looked down and was like WTF


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Posted: Fri Jul 05, 2013 6:40 pm 


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PostPosted: Fri Jul 05, 2013 8:54 pm 
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Joined: Mon Jan 14, 2013 5:45 pm
Posts: 353
Location: UK
and the origional xxx rim is currently available with trek

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