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PostPosted: Thu May 30, 2013 8:11 pm 
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Joined: Wed Aug 10, 2011 4:03 pm
Posts: 315
Location: Porto, Portugal
Hello everyone.

Anybody knows where or how I can get the spacers in subject?

I need the pair.

Thanks a lot.

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PostPosted: Thu May 30, 2013 9:26 pm 
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Formerly known as PezTech
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Location: Phoenix Arizona
pair?

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Posted: Thu May 30, 2013 9:26 pm 


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PostPosted: Thu May 30, 2013 9:33 pm 
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Location: NoVA/DC
Which spacers are you referring to?

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PostPosted: Fri May 31, 2013 3:37 pm 
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Location: Porto, Portugal
This:

Image

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PostPosted: Fri May 31, 2013 4:18 pm 
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Location: Austin, TX
Have you tried contacting Zipp? They sell spare parts.

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PostPosted: Fri May 31, 2013 4:28 pm 
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Location: Porto, Portugal
Yes.

I send an e-mail but don't get answer.

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PostPosted: Fri May 31, 2013 4:53 pm 
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Joined: Mon Nov 17, 2008 9:56 pm
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try calling or their online chat...they respond well to both.


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PostPosted: Fri May 31, 2013 5:18 pm 
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Location: Porto, Portugal
I try online chat.

They send an automatic answer. Then I reply.

I'm waiting.

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PostPosted: Sat Jun 01, 2013 12:16 pm 
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Location: NoVA/DC
In the US, almost any bike shop can order that for you. I don't know what Zipp's distribution is like in Portugal, but if a shop sells Zipp wheels, they can get you the 0.25mm spacers. FYI, you need one for Shimano, two for Campy.

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PostPosted: Sat Jun 01, 2013 2:44 pm 
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Joined: Mon Jun 04, 2007 3:59 am
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Location: Butuan City, Philippines
search ebay, i just bought a couple of the .25 mm washers /spacers.....


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PostPosted: Sat Jun 01, 2013 9:50 pm 
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Joined: Wed Aug 10, 2011 4:03 pm
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Location: Porto, Portugal
To Shimano hub, just need one?

Here in Portugal, Ciclo Coimbrões (Zipp's distributor) said they were not for sale and they can't get it :(

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PostPosted: Sun Jun 02, 2013 8:57 pm 
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in the industry
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Location: Indianapolis
Correct, as thisisatest said, you only need one spacer for Shimano.

I would like to clarify whether you have an older model 202 hub from 2002-2005 or the 188 hub used on a 202 wheelset. The picture you attached is of the 188 hub; the 202 hub had a smaller axle diameter so the spacer is different.

In either case, our customer service guys should be in touch Monday and will be the fastest way to a resolution. The parts should be readily available in Portugal as European distribution of our wheels originates in the SRAM facility in Coimbra, so I'm a bit confused by the response from the distributor.

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PostPosted: Sun Jun 02, 2013 11:45 pm 
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Location: Porto, Portugal
It's a 202 hub in a Hed rim ;)

Thanks for the help Waldo.

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PostPosted: Mon Jun 03, 2013 12:28 pm 
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Location: Porto, Portugal
No answer from Zipp.

Waldo can u help me?

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PostPosted: Sat Jun 08, 2013 11:08 am 
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Joined: Wed Aug 10, 2011 4:03 pm
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Location: Porto, Portugal
Just want to express my gratitude to Waldo and Denham Grey from Zipp customer support.

They are trying help me.

Thanks a lot one more time.

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Posted: Sat Jun 08, 2013 11:08 am 


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