sedluk wrote:I find in interesting that people expect bike frame and bike wheel companies to replace crashed equipment. If you drive your car and the car has a defect within the warranty then we expect the car company to fix it. If we crash our car, do we expect the car dealer to fix our car for free or offer to sell us a new car at a substantial discount.
Ever buy a boat? Did they offer to repair your boat for free if you crashed it on the rocks or offer you a substantial discount if you ran it a ground.
I have heard people explain that bike companies should do this to create good will. Car companies do not feel the need to give you a new car if you crash your car and people crash cars every day.
Is someone have a rough today?
I don't see anywhere in his post a statement of expectation of anything out of LW other than the
ability to repair his wheel, which he understands is not looking good. And then the forum's opinion on replacement.
Not asking for handouts, just understandably upset as many would if they broke any component of their bike.