Recently I notice that left side clip in tension was rather low and I did not get the clip in sound and feel on my, about 2 years old, Look Keo Blade Ti pedals .
Up on close examination, I have found that the engagement moving carbon part to be Cracked . Because the part is crack , the pedal fail to provide necessary tension when clipped in and a slight moment will disengage.
Now i have never have crashed on my road bike and am generally easy on my equipments because I weight 55kg .

Anyone have experience with Look customer service before ? any contact or email is much appreciated .

Thank you

Hi... I closed a fit and custom bike studio a number of months ago, but did a lot with Look. I sold at least a couple hundred sets of Blades, and I have been on a set that came out of the first shipment to the US. I'm 79kg. The only issue that has come up (just once) was one of the actual blades (the strip of carbon) came out. The original plan was for the blades to be user or shop replaceable, so that owners could choose or change the engangemen tension. That plan seems to have fallen by the wayside. Now you buy 12nm or 16nm pedals and you get what you got.

However... given that there must be room for flex, and to allow replacement or repair, there must inherently be a way for that to happen. I'm surprised it's only come up once. But no cracking.

Look customer service is great. I'm in the US and dealt with a their call center here--it may be different if you are elswhere They've taken care of any issue I've throw at them, even when it clearly WASNT an issue with the product (and I told them that was my assessment as well)--they replaced a product simply to satisfy a customer.

The blade is their flagship pedal, expensive, and the basis for their new "power" pedal... they don't want poblems, or people talking about problems! You shouldn't have any problem at all!

There's a tool to replace the blade spring now. Not sure if its available directly to shops, but outside reps all have them.

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"Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius -- and a lot of courage -- to move in the opposite direction."

Mine cracked in a similar way. There's a post about it if you have a search. Look service (UK) was excellent. They sent me a new pair within a week.

Been using Blade Ti's for quite a bit of time and I'm a heavy bloke. you can try the place where you bought it for the warranty info.

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http://www.roadiemanila.com

Had one of the blades start to delaminate after 15'000 km and also one pedal body near the engagement mechanism crack. On speedplays now

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N+1 It Never Stops

I stripped the spindle on my Blade ti's and was given a new set under warranty. I had them for 8 months however, I'm not sure of their warranty period?

My LBS sent them in and I feel their good relationship may have played a roll in LOOK granting the warranty? I was told they are fairly liberal towards customer satisfaction if that helps. It can't hurt to try! Hope it goes well...

My friend and I both had a blade crack on a pedal at roughly the same time.

He took them to a local shop who shipped them back to Look for us. Look installed new blades in each pedal and we had both sets back in under two days.

Probably helped that Look North America was in the same metropolitan area, but still amazed on the turn around.

I had terrible Campagnolo service a few years ago and just assumed every cycling company takes a few months to send back a replacement.

Yes had the same thing happen.. warranty

These pedals are light but i have had too many probs, this, a broken spring/ blade and a lot of play in the spindle/bearing.

Dura ace...

The bearings in these pedals are also quite cheap looking

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N+1 It Never Stops

One of my blades has cracked too, but only a hairline and seems to be holding up.
I tried to get a replacement blade here in OZ. The importer, and nearly every shop
I called, basically told me it wasn't replaceable and to buy a new set.
No I didn't buy the pedals at my LBS, but with service like this no wonder.

Hey mate , I am on my second set of Ti Blades 16nm
The blade on my right leg snapped mid stroke going up hill and threw me ... put it into the shop and they asked if I had hit it with a hammer ....
Look dealer replaced it no questions asked ....

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2012 KUOTA KOM Team Edition Campag SR11 .....My mistress

Yes .. had the blade break got that fixed.. had the same piece as the OP crack they replaced that.. then spindle's rattle and have a lot of play in the body...no good. 3 strikes your out !
Switched to Dura Ace..