Deep or superficial scratches on brand new Ritchey Superlogic ?
Moderator: robbosmans
Hello everyone,
here's how Ritchey Superlogic Evocurve handlebar came to me.
I don't know what to do.
Probably I have to change it or ask for a refund...
What do you thing?
Thanks Inviato dal mio Moto G (5) Plus utilizzando Tapatalk
here's how Ritchey Superlogic Evocurve handlebar came to me.
I don't know what to do.
Probably I have to change it or ask for a refund...
What do you thing?
Thanks Inviato dal mio Moto G (5) Plus utilizzando Tapatalk
Last edited by BrunoDMS on Tue Oct 30, 2018 8:10 am, edited 3 times in total.
___
Sorry I don't speak English
Sorry I don't speak English
Not a stressed area, I'd ride it. I've drilled carbon bars near the ends.
But I'm sure some people wouldn't.
But I'm sure some people wouldn't.
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
Marin thank,Marin wrote:Not a stressed area, I'd ride it. I've drilled carbon bars near the ends.
But I'm sure some people wouldn't.
but in second pic, I see deep scratches, just not paint...
I'm wrong?
Inviato dal mio Moto G (5) Plus utilizzando Tapatalk
___
Sorry I don't speak English
Sorry I don't speak English
- wheelsONfire
- Posts: 6283
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
Contact the dealer from where you purchased the handlebar.
Should probably have done so directly after unpacking.
Should probably have done so directly after unpacking.
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
I did it immediately, why do you think not?wheelsONfire wrote:Contact the dealer from where you purchased the handlebar.
Should probably have done so directly after unpacking.
Inviato dal mio Moto G (5) Plus utilizzando Tapatalk
___
Sorry I don't speak English
Sorry I don't speak English
- wheelsONfire
- Posts: 6283
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
I doubt the marks on the handlebar will be of any problem.
But, if you are disturbed by this to a point you can't let go, you should exchange the handlebar for your own peace of mind.
In the end, it's only how you feel which is important.
But, if you are disturbed by this to a point you can't let go, you should exchange the handlebar for your own peace of mind.
In the end, it's only how you feel which is important.
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
ThankwheelsONfire wrote:I doubt the marks on the handlebar will be of any problem.
But, if you are disturbed by this to a point you can't let go, you should exchange the handlebar for your own peace of mind.
In the end, it's only how you feel which is important.
This is my first carbon handlebar, this is the reason for my doubts.
Store manager offered me a change (but he did not have it available...) or a small refund (€ 15) if I use it anyway (15€ ?!?)
I contacted RitcheyLogic too and they told me "it's not a big problem for use" but when I asked if there were not question with warranty (in case of future problem) they did not answer me...
Inviato dal mio Moto G (5) Plus utilizzando Tapatalk
___
Sorry I don't speak English
Sorry I don't speak English
- wheelsONfire
- Posts: 6283
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
It seems from reading this, you are not OK with the 15 Euro refund (i wouldn't be either)
Ask for a refund or an exchange handlebar from the dealer.
Or buy a new handlebar online. If it's your first carbon handlebar, better see to it that it feels like a great buy.
Ask for a refund or an exchange handlebar from the dealer.
Or buy a new handlebar online. If it's your first carbon handlebar, better see to it that it feels like a great buy.
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
That looks really minor and on the surface.
New email has just arrived.
Store manager propose me "exchange with a new brand handlebar (reserved for me) or total refund"
(warranty about scratched handlebar it's a problem, I'm sure)
I'm preparing the package for return (UPS), then I decide.
Store manager propose me "exchange with a new brand handlebar (reserved for me) or total refund"
(warranty about scratched handlebar it's a problem, I'm sure)
I'm preparing the package for return (UPS), then I decide.
___
Sorry I don't speak English
Sorry I don't speak English
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com