I don't want you to be discouraged, but there are other customers who have ordered before you.
The main problem is now that it's hard to produce at the same time brakes and cranks. The production has really started 2 weeks ago with good capacities.
The skills of the team increase each day.
The crank is really disturbing the production but it should be over now, with regular products that may be standard.
In a near future the shop will probably work few weeks to produce just brakes, and then change to produce just cranks. Switching between different productions is something expensive and complicated in the Industry and this is here the case as well.
maybe other customers got the right and complete order.
My problem is with the crank itselve, he send me the wrong crank, yesterday i speed 2 hours in my bike shop and the crank doesn't fit the bike.
my order as very clear and several emails were sent stating what i want, a PFBB30 crank
, and i still don't know what crank Ted sent me, it as a 87,5mm spindle - ok, still waiting for is tecnichal answer from Him.
PFBB30 is 68mm long, and on a true BB30 Crank should you have to put almost 20mm in spacers???? Please....
Also on the the drive side the Bearing track of about 12,5 to 13mm (see pics below - my crank is the Phone picture, the other one is yours), the rest of the half spindle as a smaller diameter about 28mm or so... before the middle conection with the other half spindle, adding spacer so the crank doesn't rubb the frame is about 7,5mm (and assuming this is the correct spacers that are need, for a 43,5mm Chainline, because no instrutions came with the product, or any type off spacer, besides the Spring washer).
The cover of the bearings on my sram PFBB30 is 3mm adding the two (3mm + 7,5mm), you will have 10,5mm, that lives a track on Drive Side Half spindle for the bearing of 2 to 2,5mm. A BB30 Bearing ref.: 6806 as 7mm wide, living the bearing unsuported on the inside 4 to 4,5mm. and i also add to find a correct wide spacer to the Ndrive Crank arm.
so tell me if this is the correct crank i recieved.???????????????????????????
Regarding the tecnichal construction of the crank, it looks superb, well finish, you can tell its handmade because mine as some glue remains, and some scuffs on the left and Right Arm, but that is something that didn't even bother me.
what is really disturbing was the wait (my order was done 27/7/2013), the Money i've already spent, and having a product that i didn't order.
i could have bought any crank in the makert to replace my trouble free Hollowgram SL with spidering, and decided on this one, i should have shot my two foots instead, by the goings off this.