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 Post subject: Bont Vapor order failure
PostPosted: Fri Jan 13, 2012 4:17 am 
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Joined: Sat Nov 05, 2011 4:37 am
Posts: 133
Location: Perth W.A
Well here is the storyline so far .

I have big feet so buying off the shelf is not normally an option at 49 to 50 euro . I ride with specialized road pro which are progressively getting worse , from heel lift .

I spoke with a good friend who owns a shop over here in WA , his recommendations Bont vapor. So my feet were measured , order made and paid for Nov 8 2011 .
The Aust distributor has been more than lazy in never getting back to either of us , only ever hear " next week they land " since December .

So again I call them yesterday , and have been informed that not to expect them before the end of Feb .....

So cannot comment one how the shoes go ..... But can inform people to beware dealing with Bont and the Aust distributor

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2012 KUOTA KOM Team Edition Campag SR11 .....My mistress
2012 RIDLEY HELIUM being built up ....


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 Post subject: Re: Bont Vapor failure
PostPosted: Fri Jan 13, 2012 5:08 am 
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Joined: Thu Sep 30, 2010 5:50 am
Posts: 315
Bont gives great service.

Looking at the online store it looks like they are on leave most of January

http://shop.bontcycling.com/


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 Post subject: Re: Bont Vapor failure
Posted: Fri Jan 13, 2012 5:08 am 


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 Post subject: Re: Bont Vapor failure
PostPosted: Fri Jan 13, 2012 5:10 am 
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Joined: Sat Nov 05, 2011 4:37 am
Posts: 133
Location: Perth W.A
4 MONTHS FOR A PAIR OF SHOES IS BEYOND A JOKE MATE !

http://bicycles.net.au/forums/viewtopic ... 12&t=32500" onclick="window.open(this.href);return false;

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2012 KUOTA KOM Team Edition Campag SR11 .....My mistress
2012 RIDLEY HELIUM being built up ....


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 Post subject: Re: Bont Vapor failure
PostPosted: Fri Jan 13, 2012 4:11 pm 
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Joined: Mon Jan 24, 2005 9:41 pm
Posts: 723
Location: Uppsala, Sweden
so is it the service that is bad, or the shoes, as your heading say? :D


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 Post subject: Re: Bont Vapor failure
PostPosted: Tue Jan 17, 2012 3:07 am 
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Joined: Fri Oct 16, 2009 1:25 am
Posts: 571
Location: Gold Coast Australia
I'd suggest you read the many threads here re customers experinces good and bad...
Then promptly reconsider your order.
You may elect to cancel it and use a stronger provider.

I am trying to be fair here, but my experience of Bont in balance was not a smooth, low maintence one.
As such I returned to Sidi, a brand i had used since 1990...

I fear your initial issues will be followed up with a poor ownership experience, which after a year or so you'll be seeking another solution.

Good luck.


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 Post subject: Re: Bont Vapor failure
PostPosted: Thu Jun 21, 2012 5:38 am 
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Joined: Fri Oct 31, 2008 10:04 pm
Posts: 172
> Bont gives great service.

Maybe sometimes? I sent an e-mail on Sunday about buying Bont Zeros but did not get a reply yet (they are on sale this month).

When I bought my A-Ones back in 2009, I got very good service from the US distributor, but it seems Bont switched to someone else.


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 Post subject: Re: Bont Vapor failure
PostPosted: Thu Jun 21, 2012 8:53 am 
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Joined: Sun Oct 17, 2010 8:45 pm
Posts: 214
Location: London
I have Vaypor's, ordered them on Thursday and they arrived on the Friday. The fit is better than anything I've ever used before.

UK distributor is Saddleback

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PostPosted: Fri Jun 22, 2012 1:53 am 
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Joined: Fri Oct 16, 2009 1:25 am
Posts: 571
Location: Gold Coast Australia
Dov, see how well they hold up over the next 12 months and then post a Long term report, good luck.


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PostPosted: Fri Jun 22, 2012 4:42 am 
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Joined: Mon Feb 05, 2007 5:39 am
Posts: 658
Location: Winnipeg Canada
My order went in for custom Vaypors with my friend in the city 2 weeks ago this Saturday.... should have em mid July.
As for durability, he showed me his pair which are pressing 3 years old and they still look great.. only thing he has replaced is a ratchet...
Im lucky.. if something like that fails on my shoes, he's 5 mins from my house and has stock of shoes and parts...


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PostPosted: Fri Jun 22, 2012 5:23 am 
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Joined: Thu Feb 05, 2009 12:04 am
Posts: 1118
Location: Gold Coast, QLD, Australia
I wish mine lasted that long!

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Posted: Fri Jun 22, 2012 5:23 am 


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PostPosted: Fri Jun 22, 2012 9:09 pm 
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Joined: Fri Oct 31, 2008 10:04 pm
Posts: 172
Bont replied; but they only pointed me to the local dealer. So I contacted the local shop and now they sent my questions to Bont (and their price is about $125 higher than the price on Bont's website).


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