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PostPosted: Tue Jul 03, 2012 3:22 pm 
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in the industry
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Joined: Thu Aug 13, 2009 3:47 pm
Posts: 98
incognitus wrote:
That's weird. So far, I've had only good experiences with their support - using "support@lightweight.info". They usually stand behind their product. Where are you located?


Had not noticed this thread before - sorry.
@frankq: hope everything is fine with your wheels so far!? If you want me to check the problems at the beginning of your "conversation" with our Service Department, please send a copy of all eMails you sent&received to support[at]lightweight.info. I'll check where the delay came from.

For all others:
- the "support"-address leads to me. It's the best contact if you have problems/questions with/about Registration & ServiceUp.
- for repair, best contact would be "repair". This leads directly to the Service Department.

_________________
Andreas Schiwy, CarbonSports GmbH
http://www.lightweight.info
support[at]lightweight.info


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