Tokyo Drifter wrote:
you guys should realise the following:
etc etc etc
I think that the best equivalent to all of this is food. The food you get in a restaurant is designed to be prepared en masse, then portioned and plated to order - it's great food, normally done consistently. Weightweenies are like enthusiastic home cooks - they spend hours slaving over long recipes that are simply not commercially viable. Is the end result any better - sometimes yes, mostly no. It is certainly more expensive and time consuming, definitely gives the cook (or rider) a sense of satisfaction - but is usually not done to consistent standards. When done badly it is dangerous. I draw the same analogy with 'bike fits' - there are a lot that are done poorly, and many of them offer conflicting advice.
In essence, the stupidest thing i've ever heard at a bike shop, or any shop is still 'the customer is always right'.
A late entry in this, since I just read this thread. lol and loved what I read. Could let sleeping dogs lie, but really, Ozrider and the others deserve to be taken a little more seriously.
TD, sorry, you know nothing of what you write, you admit you've never been to this bike shop and don't even know which one is being discussed.
the shop under discussion is well known, and anecdotally does not enjoy a high reputation, even though occasionally some good people work there.
Some years ago: I wandered in with a credit card, shopping for a new bike, had up to 10k burning a hole in my pocket. Examined Looks, Colnago, etc for 25 minutes, even going so far as to lift framesets off their pegs to examine them, stood by the counter for the last 10 minutes and was completely ignored by everyone in the shop. If you'd been there you would actually know how many floor staff they purportedly have. I left, the service was non-existent so I had played the waiting game. I've never been in there since.
Prior to that: needed to check out something for my partner's bike (can't remember, maybe it was a Campagnolo crankset...). After about 5 minutes a shop rat walked over to serve me, when I asked what I recall was a quite reasonable question (IIRC) he said 'Dunno mate, I do mountain bikes. I'll see if one of the roadies can serve you.' After waiting another 5 or 10 minutes I walked out.
The points under discussion bear no relationship to your tortuous food analogy, none whatsoever.