Giant Ridesense and Garmin edge 500

[climbwalz]

I have a new Giant Defy Advanced SL with the Ridesense sensor. I have tried many times to get this to pair with my edge 500 but just can't get it to connect. This is what I have done so far.

Replaced battery
Confirmed magnet placement and sensor lights are working
Reset edge 500.

Any ideas or tips would be greatly appreciated.

[rijndael]

In the 800, you have to tell it what kind of sensor you're trying to pair. Speed, Cadence, or Speed + Cadence. If you have a similar choice, which one did you pick?

[climbwalz]

I chose the Speed setting as I won't be using the cadence.

[rijndael]

You'll need to pick speed and cadence since it's a combo device. It's not about what you want, it's about the device. Try changing the sensor setting and repairing.