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PostPosted: Tue Oct 15, 2013 4:28 am 
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Joined: Wed Feb 02, 2011 3:48 am
Posts: 1431
If the product had a pretty good track record, I'd do it without a doubt.

Even if you did have a problem, there's a large chance you could have it fixed quite cheaply. Many people still seem to think of carbon fibre and aluminum frames as completely disposable when it's not really the case.


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PostPosted: Tue Oct 15, 2013 9:26 am 
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Joined: Tue Jul 27, 2010 8:31 pm
Posts: 1048
Canyon have a very chequered history when it comes to customer service and warranty support. That should certainly be factored into the equation although on some bikes, the frameset is effectively free. It does seem however that the value is not what it was two or three years ago.


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PostPosted: Tue Oct 15, 2013 7:09 pm 
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Joined: Sun Feb 03, 2013 3:12 am
Posts: 215
Location: road
if you have a friend/relative in Europe buy the frame using their address (maybe even name). Then, in the unlikely event that something goes wrong you will be covered.

Mishaps do happen with frames. It can be a time consuming business to get an exchange if you are unlucky. As you know the level of customer care in the bike business is pretty appalling on average both in Europe and in the US.


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PostPosted: Tue Oct 15, 2013 7:29 pm 
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Joined: Mon Jan 23, 2006 6:35 am
Posts: 5072
Location: New York
Heavily insure the package when you send it.

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PostPosted: Thu Nov 07, 2013 10:34 am 
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Joined: Mon Sep 30, 2013 8:42 am
Posts: 39
Location: Europe
Yes. i agree with the ,vlastrada, and insure the package when you send :beerchug:


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PostPosted: Thu Nov 07, 2013 2:39 pm 
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Joined: Thu Aug 25, 2005 7:09 pm
Posts: 1235
Location: In the industry
Why not, if price is right? Just apply a "no warranty" discount.

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PostPosted: Tue Nov 12, 2013 6:14 pm 
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Joined: Sat Aug 18, 2012 7:45 pm
Posts: 43
For a Canyon yes $350 and a good carbon repair guy can fix almost any break or crack that could ever form from a crash or error of some sort.


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