Anyone else experiencing severe delays with Rapha?

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ThePullMan
Posts: 36
Joined: Mon Dec 13, 2010 10:16 am

by ThePullMan

As stated above, is anyone else in the same boat with me? Ordered a couple of stuff the previous Saturday (16/2) and my stuff haven't even been dispatched yet. Apparently they just moved into a new dispatch and warehousing facility....
It isn't going to be easy, but it's going to be worth it.

by Weenie


nathanong87
Resident master of GIF
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Joined: Mon Jul 18, 2011 2:44 am
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by nathanong87

ThePullMan wrote:As stated above, is anyone else in the same boat with me? Ordered a couple of stuff the previous Saturday (16/2) and my stuff haven't even been dispatched yet. Apparently they just moved into a new dispatch and warehousing facility....


u try callin them with your order number, and asking?....

hpsims
Posts: 5
Joined: Fri Nov 11, 2011 6:44 pm

by hpsims

I got a tweet from them the other day: "Dear all, we've recently moved our distribution to a new dispatch centre. Like any big move, it's taking us time to get everything rolling at full speed & there are delays on some orders. Our priority is to get all these shipments delivered as soon as possible e have therefore delayed today's planned launch of the new Spring Summer range until next week.We would like to apologise for any inconvenience and ask for your patience and understanding. Thank you."

Just have to wait unfortunately.

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jekyll man
Posts: 1331
Joined: Wed Apr 25, 2007 10:23 am
Location: Pack filler

by jekyll man

I ordered a few things the other week; they sent me an email apologizing for the slow dispatch, and when my stuff did appear, there was a freebie snood in the box along with their apologizes.

so sit tight :-)
Official cafe stop tester

Valbrona
Posts: 1482
Joined: Fri Oct 28, 2011 3:25 am
Location: United Kingdom of Great Britain and Northern Ireland

by Valbrona

Maybe it is to do with Chinese New Year celebrations holding up shipments?

ThePullMan
Posts: 36
Joined: Mon Dec 13, 2010 10:16 am

by ThePullMan

Yeah probably, since most of their stuff are made in china anyway.
It isn't going to be easy, but it's going to be worth it.

wasabi1
Posts: 192
Joined: Mon Jan 31, 2011 9:57 pm

by wasabi1

jekyll man wrote:I ordered a few things the other week; they sent me an email apologizing for the slow dispatch, and when my stuff did appear, there was a freebie snood in the box along with their apologizes.

so sit tight :-)


Result!

by Weenie


limba
Posts: 956
Joined: Tue Dec 16, 2003 4:24 am

by limba

Same here. It took forever (two weeks) and they gave me a free winter collar.

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