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Rapha's aftersales service
Posted: Fri Apr 19, 2013 1:48 am
by Wingnut
I have to agree...return service has been great! I don't have loads of money to spend but I think Rapha the gear is well worth it...and I don't look like a cycling billboard!
Re: Rapha's aftersales service
Posted: Wed Apr 24, 2013 1:32 pm
by joshvoulters
The repair service is great- if they can fix it, they will. Nice to know that when you're spending a lot on a jersey
Re: Rapha's aftersales service
Posted: Wed Apr 24, 2013 1:32 pm
by Weenie
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Re: Rapha's aftersales service
Posted: Wed May 01, 2013 6:26 pm
by PSM
Rapha aftersales worked perfect. Thank you !
Patrik Skolling Möller
Re: Rapha's aftersales service
Posted: Wed May 01, 2013 7:36 pm
by nathanong87
i just sent a jersey and wind vest back to rapha today. fingers crossed!
Re: Rapha's aftersales service
Posted: Wed May 01, 2013 7:51 pm
by PSM
nathanong87 wrote:i just sent a jersey and wind vest back to rapha today. fingers crossed!
Too small? I changed from M to L. No probs.
Re: Rapha's aftersales service
Posted: Wed May 01, 2013 11:17 pm
by nathanong87
PSM wrote:nathanong87 wrote:i just sent a jersey and wind vest back to rapha today. fingers crossed!
Too small? I changed from M to L. No probs.
Crash damage
Re: Rapha's aftersales service
Posted: Thu May 02, 2013 8:51 am
by PSM
ok...
Re: Rapha's aftersales service
Posted: Tue May 07, 2013 10:24 am
by Wingnut
Rapha service...return two jerseys and a pair of knicks...and get one jersey & a pair of knicks back?
Re: Rapha's aftersales service
Posted: Tue May 07, 2013 12:46 pm
by PSM
Wingnut wrote:Rapha service...return two jerseys and a pair of knicks...and get one jersey & a pair of knicks back?
I think we need a little more information here?!
Rapha's aftersales service
Posted: Wed May 08, 2013 1:14 am
by Wingnut
Ordered 2 x classic jerseys in red & black plus 1 x pair of classic bib shorts...I ordered too big a size & returned them for the next size down...only received two of the items back but expect it to be resolved shortly...
Such nice gear & the service is excellent despite the distance...
Re: Rapha's aftersales service
Posted: Wed May 08, 2013 2:34 pm
by nathanong87
whelp they emailed me and confirmed they can fix my brevet long sleeve and wind vest. Im eager to see how they fixed it!
Re: Rapha's aftersales service
Posted: Sat May 11, 2013 11:38 pm
by Wingnut
A tip for anyone buying Rapha gear...drop down a size if you previously wore Assos.
Re: Rapha's aftersales service
Posted: Sun May 12, 2013 7:55 am
by PSM
For me the opposite. I was not M in Rapha. I am L.
Re: Rapha's aftersales service
Posted: Sun May 12, 2013 10:10 am
by kode54
Wingnut wrote:A tip for anyone buying Rapha gear...drop down a size if you previously wore Assos.
not always true. Rapha Team Pro fits a tad tighter than Assos. true on some of the Rapha Merino jerseys in regular fit...but not all the time.
Re: Rapha's aftersales service
Posted: Sun May 12, 2013 10:10 am
by Weenie
Visit
starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
Re: Rapha's aftersales service
Posted: Sun May 12, 2013 10:18 pm
by konky
I found my small Rapha Pro Team jersey fits about the same as my medium Assos S13 jersey.