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PostPosted: Fri Apr 19, 2013 1:48 am 
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I have to agree...return service has been great! I don't have loads of money to spend but I think Rapha the gear is well worth it...and I don't look like a cycling billboard!

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PostPosted: Wed Apr 24, 2013 1:32 pm 
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Joined: Thu Mar 22, 2012 12:29 pm
Posts: 39
The repair service is great- if they can fix it, they will. Nice to know that when you're spending a lot on a jersey


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Posted: Wed Apr 24, 2013 1:32 pm 


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PostPosted: Wed May 01, 2013 6:26 pm 
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Joined: Tue Aug 28, 2012 2:45 pm
Posts: 1506
Location: Stockholm, The Arctic...
Rapha aftersales worked perfect. Thank you !

Patrik Skolling Möller


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PostPosted: Wed May 01, 2013 7:36 pm 
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i just sent a jersey and wind vest back to rapha today. fingers crossed!

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PostPosted: Wed May 01, 2013 7:51 pm 
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Location: Stockholm, The Arctic...
nathanong87 wrote:
i just sent a jersey and wind vest back to rapha today. fingers crossed!


Too small? I changed from M to L. No probs. ;)


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PostPosted: Wed May 01, 2013 11:17 pm 
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PSM wrote:
nathanong87 wrote:
i just sent a jersey and wind vest back to rapha today. fingers crossed!


Too small? I changed from M to L. No probs. ;)


Crash damage :-(

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PostPosted: Thu May 02, 2013 8:51 am 
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Location: Stockholm, The Arctic...
ok... :(


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PostPosted: Tue May 07, 2013 10:24 am 
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Rapha service...return two jerseys and a pair of knicks...and get one jersey & a pair of knicks back? :noidea:

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PostPosted: Tue May 07, 2013 12:46 pm 
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Location: Stockholm, The Arctic...
Wingnut wrote:
Rapha service...return two jerseys and a pair of knicks...and get one jersey & a pair of knicks back? :noidea:



I think we need a little more information here?!


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PostPosted: Wed May 08, 2013 1:14 am 
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Ordered 2 x classic jerseys in red & black plus 1 x pair of classic bib shorts...I ordered too big a size & returned them for the next size down...only received two of the items back but expect it to be resolved shortly...

Such nice gear & the service is excellent despite the distance...

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PostPosted: Wed May 08, 2013 2:34 pm 
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whelp they emailed me and confirmed they can fix my brevet long sleeve and wind vest. Im eager to see how they fixed it!

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PostPosted: Sat May 11, 2013 11:38 pm 
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A tip for anyone buying Rapha gear...drop down a size if you previously wore Assos.

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PostPosted: Sun May 12, 2013 7:55 am 
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For me the opposite. I was not M in Rapha. I am L.


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PostPosted: Sun May 12, 2013 10:10 am 
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Wingnut wrote:
A tip for anyone buying Rapha gear...drop down a size if you previously wore Assos.


not always true. Rapha Team Pro fits a tad tighter than Assos. true on some of the Rapha Merino jerseys in regular fit...but not all the time.

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Posted: Sun May 12, 2013 10:10 am 


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PostPosted: Sun May 12, 2013 10:18 pm 
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Joined: Mon Dec 14, 2009 6:26 pm
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I found my small Rapha Pro Team jersey fits about the same as my medium Assos S13 jersey.


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