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 Post subject: Ordering from Smud
PostPosted: Mon Jul 11, 2016 11:17 pm 
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Joined: Wed Apr 29, 2015 4:37 am
Posts: 36
Hey,
Sorry for the potentially silly post but I would like to order something from Smud-carbon and emailed a week ago but haven't had any response. I assumed that was the proper way to order but now am second guessing myself. Can anyone help me out? Thanks in advanced and I apologize if I've overlooked something obvious.

Sent from my Nexus 5X using Tapatalk


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 Post subject: Ordering from Smud
Posted: Mon Jul 11, 2016 11:17 pm 


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 Post subject: Re: Ordering from Smud
PostPosted: Tue Jul 12, 2016 12:03 am 
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Joined: Wed Oct 31, 2007 10:32 pm
Posts: 8371
Location: Los Feliz, Los Angeles, California
Have patience, he will eventually reply. If you don't hear from him in two weeks, send another e-mail. After the request is responded to he'll ask for shipping/contact info, verify what you're asking for and send you an invoice via Paypal, just like Berk does.

He is quite busy... and English isn't his forté. Carbon is, however.
As far as I can tell in ordering things from him it's a one-man operation.

But the products are top-quality and definitely worth the process.

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PostPosted: Tue Jul 12, 2016 12:46 am 
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Joined: Wed Apr 29, 2015 4:37 am
Posts: 36
prendrefeu wrote:
Have patience, he will eventually reply. If you don't hear from him in two weeks, send another e-mail. After the request is responded to he'll ask for shipping/contact info, verify what you're asking for and send you an invoice via Paypal, just like Berk does.

He is quite busy... and English isn't his forté. Carbon is, however.
As far as I can tell in ordering things from him it's a one-man operation.

But the products are top-quality and definitely worth the process.

Sounds good, thanks for the response. Should've figured I was being too anxious.

Sent from my Nexus 5X using Tapatalk


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 Post subject: Re: Ordering from Smud
PostPosted: Tue Jul 12, 2016 11:18 pm 
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Joined: Thu Aug 30, 2007 2:57 pm
Posts: 266
Yeah, his responses are really slow, but his items are worth all the waiting.


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 Post subject: Re: Ordering from Smud
PostPosted: Thu Dec 15, 2016 12:07 am 
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Joined: Wed Apr 29, 2015 4:37 am
Posts: 36
So, just an update... I (finally) got a price quote and sent a payment yesterday. I'm excited to get my stuff, I'm sure it's top quality, it did, however, take awhile to communicate and make the order... 5 months.

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 Post subject: Re: Ordering from Smud
PostPosted: Thu Dec 15, 2016 8:48 am 
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Joined: Sun Aug 15, 2010 2:38 pm
Posts: 96
I think he's a one man band. It's abit slow but does eventually come through!

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[b]'10 CANNONDALE CAAD10


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 Post subject: Re: Ordering from Smud
Posted: Thu Dec 15, 2016 8:48 am 


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 Post subject: Re: Ordering from Smud
PostPosted: Fri Jan 13, 2017 11:35 am 
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Joined: Mon May 19, 2014 10:09 pm
Posts: 32
Yes.
Piotr takes some time to answer the emails, and it's usual for the items to take some more extra weeks to be delivered.
But both quality and price are worth the wait!


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