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 Post subject: Garmin 500 issue.
PostPosted: Sun Mar 10, 2013 1:01 pm 
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Joined: Sat Jun 19, 2004 11:08 am
Posts: 6512
Location: Urbana, Illinois
This started a few weeks ago and I have the latest Garmin firmware update but have not reloaded it. My Garmin records data fine but when ever I stand to sprint or climb and my body hovers over my Garmin the I loose my current speed. When I sit back down and uncover it it picks the speed right back up. Anyone else have this issue and or a fix?

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 Post subject: Re: Garmin 500 issue.
PostPosted: Sun Mar 17, 2013 11:32 am 
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Joined: Sat Jun 19, 2004 11:08 am
Posts: 6512
Location: Urbana, Illinois
FWIW Should anyone have the same issue here was the fix from Garmin. I also just did it today so I have not tested it to see if it works but will report back.


productsupport@garmin.com <productsupport@garmin.com>
Mar 12 (5 days ago)

to me
How do I master reset my Edge 500?
There are a few instances when it may be necessary to perform a master reset on the Edge 500. A master reset should be performed if the Edge is:

Not functioning properly
Needing to be restored to factory default settings
Not receiving a satellite signal*
To bring up language selection prompt if incorrect language text is showing
Unable to pair up accessories, such as the heart rate monitor or speed/cadence sensor
All settings, activities, and satellite data may be erased when resetting the GPS. Activities can be backed up to Garmin Connect. Refer to the FAQ article "How can I back up my personal settings and profiles on my Edge 500?" to back up personalized settings.

To perform the master reset:

Power device off
Press and hold Page/Menu, Start/Stop and Power simultaneously
Release buttons when the word "Garmin" disappears
After the Edge 500 is reset, it will walk through the initial setup. After completing this, leave the device outside with a clear view of the sky for approximately 15 minutes to acquire satellite data.

*If the device is not receiving a satellite signal, perform an AutoLocate before performing a master reset.

Referenced Links:

Garmin Connect - http://connect.garmin.com/?s=1

FAQ article - https://support.garmin.com/support/sear ... es?caseId={53db55f0-ae68-11e0-d01c-000000000000}

AutoLocate - https://support.garmin.com/support/sear ... es?caseId={84774820-e4ef-11de-d785-000000000000}

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 Post subject: Re: Garmin 500 issue.
Posted: Sun Mar 17, 2013 11:32 am 


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