Don't you think you've changed your story a few too many times?
It makes my head hurt .
There's this (highlighted for clarity)...
This is some funny stuff. You guys are awesome.
1. Raw rims are silver
2. Anno is just a coating over the raw rim. If you scratch through the coating you will be back into the bare metal (which is still silver-it didn't change).
So, to recap, if you scratch the rim first, then anno, the scratch will be black as the anno is very open minded and doesn't care if you are a rim or a scratch; It is going to stick to you.
If you anno a rim first and scratch the rim after, the scratch is silver (assuming your puny scratch has made it through the microns thick anno).
Please refer to the excellent photo previously posted.
Then you're shown a photo with an arrow pointing to black annodizing over the scratch and say...
No, it has not. It is either a shadow or the cut didn't penetrate through the anno along the entire scratch. If you look at the beginning of the scratch and then where it transitions into the brake track you will clearly see the silver alloy.
Sheesh again, another window. Can you at least say that looking at that photo, with black anodizing over the scratch, there is some percent probability that the scratch occurred prior to anodizing? 80/20.... 50/50.... 10 percent?
The point is, shouldn't you give your customer the benefit of the doubt? Is it right to make unsubstantiated accusations?
False accusations reflect more on the accuser than the accused.
Everything can be taken from you including your life...except your honor and integrity, that you must give away.