Guys, all I will say is, I will never buy another set of rims from China again and deal with those companies. The only way you can buy a set of wheels from them is if you plan on never expecting to receive any support/replacement/resolution if you run into issues like I did.
I posted my rim several pages back that had delamination issues of the UD layer. It was probably like this out of the box, but I didn't notice it until the rim was built. Or maybe the stress of the build caused the delamination. Either way, the rim was flawed.
I ended up having to open up a Paypal dispute to get their attention and some kind of response, and also because there is a 45 day limit set on disputes with PP. For 1 week I went around and circles giving them photos they asked for, to finally say, yes it is a flawed rim. Then they went on their CNY New Year vacation for nearly 3 weeks with no response (yet over CNY, when I opened the PP dispute, due to the fact I was almost at 45 days of protection via PP, somebody responded from HongFu and of course said they won't refund any money).
Then, they would never clearly tell myself or Paypal resolution center, how exactly they were going to deal with the situation.
I assume they expected me to ship the rim back, and if you again want PP protection, you need to ship it via the only method you can track it, about $150+ FedEx air with tracking, to prove they received it. I don't think that is reasonable at all for something that wasn't my fault.
I told HongFu I just wanted a refund for 1 rim, the flawed one and be done with it. But they would NEVER provide a refund. Just kept saying to send the rim back. How? On my dime for your flawed product you shipped me? We went around and around for about 10 days on this directly and via Paypal resolution team. Paypal gave up, as did I. Paypal finally refunded my money in full and said move on it is over.
In the meantime, I purchased an identical rim from another seller on eBay, it arrived in good shape, which I'm still waiting for the wheel to built and old rim to be torn down. I have no need for it, and would gladly ship it back, if they send me PP funds to cover shipping prior. Otherwise, it is wall art now. Or maybe I will take a hacksaw to it and take photos of the flaw.
I didn't really want a full refund, but HongFu, and most of these companies, will never really provide an acceptable answer or solution on how they will resolve the issue reasonably. They just kept saying to drop my Paypal dispute and the rim will be replaced. And, they won't provide refunds ever, that is a given.
Furthermore, after Paypal refunded the money, they then kept emailing me and said I need to pay in FULL again via Paypal for the rims I have. I could get another 45 days of buyer protection, and they would "replace the rim". Yeah right. They would never explain how they were going to "replace" the rim, the process etc. That is why Paypal just refunded the money and basically said case-closed, there is nothing for me to do any longer.
They are shady people over there, will do anything to get your money, then never offer any resolution if you have issues.
If anybody has actually got them to replace/ship a replacement product for defective issues, please post up about it. I've never heard of anybody getting things replace satisfactorily in a reasonable time from anybody company over there.
By all means though, if you don't care about ever getting support and it is a throw away product if you have an issue, so be it, go for it. Buy from them and save some money. It is just when you run into issues, then the cost savings and hassles to try to come to some resolution where it becomes moot to buy from them.