by drewb on Thu Oct 10, 2013 9:24 pm
The solution appears to be no paint on the braking rim or a thinner layer. I am not sure from the email below.
Either way, I will report on the new rims when they arrive - but that might be in a while as I will then have to find someone in Sydney to rebuild the wheels.
If the email is to be trusted then this is an issue for this batch only and the other rims produced in the past few months have been fine. Again, they are an excellent handling and quality wheel (except for my braking surface).
------------------------
Hello Drew,
We can replace you new rim. And please check as below we solve the problem.
- For the problem, most customers do not have this kind of braking issue before. And there are quite a few custom feedback the rims are good.
And around the middle of Oct, some customers get rims with this kind of braking issue. Then we go to the production line to check.
And find the problem, It is the a kind of clear coat painting. And it is not allowed to paint on braking surface area too thick. So, it causes the painting peeling after a few days riding. And there is no painting guy joining the painting line, he is new, do not familar with this. So, we have set a few QC check ,to check the braking surface area, make sure it without painting material on braking track surface.
It is not carbon fiber peeling off. For carbon fiber material, it is not easy to going off.
So, only one batch of rims have this problem. We have made a instruction of painting process on the painting line. So, the new workers will follow the process to painting the road rims.
And now also QC check is checking the braking surface, to make sure no painting material is on braking surface.
- Before, there is no this kind of issue. We have started to sell U shape rims quite a few months. Only the last batch have this kind of issue.
Thanks,
Nancy
-----------------------