not to give the wrong impression. my front mig-70 after Approx 10100+ miles, no jumping or off roading is still 'as new' going strong. A truly amazing hub! (7 1/2, years approx 4 miles a day average.)
The rear mag is also just as impressive, but of course takes more of a beating and will wear out first.
my complaint is how difficult it is to get new bearings installed in the UK, not the hub itself so much.>
Tune hubs = look great, very lightweight,amazing ride, best component on my bike; but eventually (after many miles) creak, click, squeak,due to the bearings, right? Ever happened to you?
When this happens you should be able to send your wheel/hub in for service and have new bearings fitted. No fuss, no weird phone call sh*t with someone trying to push a new unit onto you like a 'new' mag 170 after you have already likely spent 1000's on your wheels and looked after them, right!!?
When going to bike meetings, if you noticed lots of cyclists riding around with old tune hubs that still work after 7-10 years,nice and smooth, no creaking, would you be impressed? I would.
At a cycle meeting, if someone said:
"This is a mag190 from 2005, it still works, I had to have the bearings changed once or twice, x amount of Euro's for a service. but the hub still works wonderfully : ) "
Imagine how many other people would then go and buy a 'new' mag170 knowing they will make a solid investment with great serviceability.
But it is not like this, not in the UK for sure.
I have an old hub, it lasted many years, very few problems because I ride on the road and look after my wheels.(low mileage) but now my hub needs the bearings replaced. It is modular, I paid allot of money knowing that I could change the bearings later on, the parts are available, 6802's and a xot tune bearing, I believe.
But ring the UK service centre, you get this:
PB: Oooh I don't know ? thats an old hub the 190, might not be able to get the bearings for that. send it in and i'll have a look"
He wanted me to send it in, with zero confidence, so I informed him I would be without a wheel during this period. (< important to note) I then said: So can you get the bearings or not? Are you capable of servicing my hub?.
PB: Blah blah, we have been doing services for 25 years.
ME: Then why can you 'not' tell me if you can get the bearings before I send you the wheel? Surly you should know?
PB: where did you get this wheel?
PB: Well, we haven't made a penny from that then.
ME: What are you talking about? You are tunes service center of the UK, i am after some service, i am prepared to pay!!! What is the max price for replacing all the bearings and fitting them?
PB: The max price is a new hub!
The guy doesn't want to get his hands oily for the amount of money he will receive for a service. Obviously he would rather sell a new hub and make money that way.
So this is wrong!!
I once rang Posh Bikes for a new freehub and they said I may as well buy a new hub!! > Yes, I may as well buy a new Hub!!!< after a long wait via email and telephone conversations, the guy would not give me his name. In the end I had to buy a new freehub from starbike all the way from germany. Disgusting. ( star bike are awesome)
These Tune hubs should be looked upon as a 'great investment', and an advertisement to other riders that they are worth buying; that it is easy to replace bearings and change the freeehubs and maintain the hub. Not a piece of junk to throw away when it starts to click or creak. Right?!
I am now having to send my hub to Tune.de in Germany, overseas shipping costs. To avoid using posh bikes UK.
I am really pissed off to pay three times the amount in postage, not exactly green and environmentally friendly either.
I will be without a wheel for? I do not know how long?! I still have no idea how much it will be to replace all the bearings? Why not? Why have tune not told me? I can understand there may be other issues with the hub ( although I do not jump or abuse my bike), At least throw me a bone and give me a general idea.
is this just a UK issue?
am i wrong?
does anyone else have any thoughts?
Last edited by qwerqz on Mon Feb 10, 2014 9:53 pm, edited 2 times in total.