Hi,
I have a problem with my old Titus Racer-X. Do someone have a copy of 2010 or earlier version of warranty documentation? Before chapter 11
Thank you in advance!
Roy
Please help. Titus problem
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What's the problem?
I've dealt with the new incarnation of Titus, now a division of planet X, and their customer service has been quite good. Of course, no clue how they'd handle warranty claims, but whoever I spoke with was willing to stay around late and get a bearing and rocker kit expedited to our shop (who isn't and wasn't ever a dealer) at a fair price.
They would likely have the documentation, and if they didn't/wouldn't cover you under warranty; seems like they work pretty hard with their customers.
I've dealt with the new incarnation of Titus, now a division of planet X, and their customer service has been quite good. Of course, no clue how they'd handle warranty claims, but whoever I spoke with was willing to stay around late and get a bearing and rocker kit expedited to our shop (who isn't and wasn't ever a dealer) at a fair price.
They would likely have the documentation, and if they didn't/wouldn't cover you under warranty; seems like they work pretty hard with their customers.