Hi,
I have a problem with my old Titus Racer-X. Do someone have a copy of 2010 or earlier version of warranty documentation? Before chapter 11
Thank you in advance!
Roy
Please help. Titus problem
Moderator: Moderator Team
Wow.. They filed chapter 11 ?!?. That sux.
Ridley Excalibur
Scott Spark LTD 8.15kg (retired)
Giant NRS (Retired)
http://weightweenies.starbike.com/forum/viewtopic.php?f=1&t=104531
Scott Spark LTD 8.15kg (retired)
Giant NRS (Retired)
http://weightweenies.starbike.com/forum/viewtopic.php?f=1&t=104531
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- Posts: 169
- Joined: Thu Oct 13, 2011 5:25 pm
What's the problem?
I've dealt with the new incarnation of Titus, now a division of planet X, and their customer service has been quite good. Of course, no clue how they'd handle warranty claims, but whoever I spoke with was willing to stay around late and get a bearing and rocker kit expedited to our shop (who isn't and wasn't ever a dealer) at a fair price.
They would likely have the documentation, and if they didn't/wouldn't cover you under warranty; seems like they work pretty hard with their customers.
I've dealt with the new incarnation of Titus, now a division of planet X, and their customer service has been quite good. Of course, no clue how they'd handle warranty claims, but whoever I spoke with was willing to stay around late and get a bearing and rocker kit expedited to our shop (who isn't and wasn't ever a dealer) at a fair price.
They would likely have the documentation, and if they didn't/wouldn't cover you under warranty; seems like they work pretty hard with their customers.
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